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Server Management Services India | Linux & Windows Server Support 24x7

Get expert server management services in India. 24x7 Linux & Windows server support, security hardening, migration & backup. Starting from ₹8,500/month.

Server Setup - Server Optimization - Server Management

ActiveServers is one stop for Server Setup, Server Optimization, and Server Management.

Server Setup

STARTING FROM

₹2500 / One-Time

  • Linux/Windows Server Setup
  • Control Panel Setup
  • Apache/Nginx Setup
  • PHP versions and extentions
  • phpMyAdmin
  • FTP and Webmail solution
  • Hostname Setup
  • Basic Security Tools
  • IIS manager - Windows OS
  • SQL express - Windows OS
  • Backup Schedule Daily/Weekly*
  • Step by Step Guidance*
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Server Optimization

STARTING FROM

₹3500 / Month

  • Implement Server Security
  • Implement Server Optimization
  • Apache Server Optimization
  • IIS Server Optimization
  • MySQL Server Optimization
  • Firewall and SSH rules
  • Spam Control
  • Patching and Hardening
  • Caching and Gzip Compression
  • Reduce latency with a CDN
  • 3 Tickets Support After Service*
  • Disk analysis*
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Server Management

STARTING FROM

₹8500 / Month

  • Implement Server Security
  • Apache and MySQL Optimization
  • Firewall and SSH rules
  • Spam Control
  • Patching and Hardening
  • Server and MySQL fine-tuning
  • Panel Optimization
  • Backup Schedule and Recovery Plan*
  • Premium Support
  • Optimization with Developers
  • 60 Tickets/Month with 4 hours SLA*
  • Disk space analysis*
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Server Management Services India

Maintenance of a reliable online presence can quickly become a full-time job for business owners and IT managers in India. Server Management Services India ensures you're running a high-performing digital site and keeping your applications updated and secure. Running complex server infrastructure work on your own can strain your development team and distract them from growth and innovation.

Professional managed server support takes away this burden. Unlike having to patch errors that surface during downtime, our staff monitor servers to address resource problems, bottlenecks, and security holes before they impact active users. This applies whether your company uses Linux server management or Windows server management.

In other words, you need 24x7 server support. Professional engineers are ready to help you around the clock to avoid dreadful late-night outages, catastrophic errors, or an outage that could cause traffic to surge.

Managed vs Unmanaged Server

The best kind of server for your business depends entirely on your internal technical skills, finances, and engineering hours. Managed hosting is where the hosting company takes care of the daily server administration services, whereas unmanaged hosting leaves you to manage everything.


Unmanaged solutions are ideal for anyone without a developer or software architect with absolute root access or who has the technical experience to configure, patch and repair everything from scratch. If your organisation is not equipped with dedicated in-house system administrators, running your servers unmanaged may risk being stranded for hours or even days if there is a critical failure of the hardware or software. Choosing managed server administration services may be more expensive per month, but it will save you engineering dollars, eliminate recruitment costs, and protect your company from costly downtime. ActiveServers offers both managed and semi-managed server plans that can accommodate different levels of staff and skill sets.

Linux Server vs Windows Server

Operating systems are the foundation of your digital presence. Every company has specific needs with regard to them. The Linux VPS hosting is widely used by companies throughout the world because of its open-source platform, small amount of resources used and processing speed. It is the ideal environment for many popular web control panels, PHP scripting languages, and MySQL databases.


But Windows systems support a number of proprietary and centralised business processes. If your enterprise applications rely on .NET, Microsoft SQL, or Internet Information Services web servers, you need Windows. Windows requires a licence fee but allows easy integration with corporate software and is often the first choice for powerful Windows VPS hosting. ActiveServers provides complete engineering capabilities for both Windows and Windows 7, so you can rest assured that your operating system is compliant and perfectly tuned for your workloads.

Server Monitoring vs Server Management

Sometimes business owners confuse the two terms, which mean quite different things. Monitoring is an ongoing process that continuously monitors the health of a computer, such as CPU use, memory usage, storage space available, and network ping time.


Monitoring is an early warning system that sends an alert when a certain threshold is crossed, but management is the person who actually takes action to prevent or correct the problem. Server management involves installing security patches, installing critical security updates, keeping up with backups and installing firewalls. Investing in server monitoring India ensures that technical signals are recorded, but management ensures that the signals are processed professionally by professionals so that no infrastructure is down during the incident.

cPanel Support



Cpanel hosting panel is one of the most popular Linux-based graphical interfaces which lets you easily manage your website and hosting the account. Active Servers provide Cpanel support in various issues which includes the following: Cannot log into my cPanel account SSL Certificate related issues Permission Errors and Apache Error, PHP limit issues Database limits, Database not working, or Roundcube database error DNS pointing, Name Servers, Antivirus installation Plugin issues and many more issues related to Cpanel server support. Thus, The team at Active Servers is always available to answer any questions you may have, and they are dedicated to providing the highest level of cPanel server support to ensure your website is always running smoothly.


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ActiveServers Server Solutions

Plesk Support



ActiveServers Server Solutions

The Plesk hosting panel is the leading secure WordPress and website management platform. Active Servers is proud to offer Plesk support for all of our clients. As the leading provider of web hosting and server management services, we understand how important it is to have a reliable and capable team on hand to help you with your website and server needs. We provide Plesk support for various issues like Nginx / Apache configuration, license key DNS records and other DNS issues PHP and database limit Antivirus installation extension installation Firewall configuration ASP.NET settings, Node.js setup, MSSQL setup Docker configuration Backup planning Spam issues and many more. We offer 24/7 support and our team is always available to assist you with any questions or concerns you have for Plesk support.


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FastPanel Support



FastPanel Hosting Panel is known as a best open source web hosting control panel. FastPanel Hosting Panel combines high functionality and easy server management. It makes server management simple and doesn't need any special technical skills. Fastpanel is a powerful and easy-to-use control panel that allows users to manage their websites and hosting accounts with ease. Active Servers provides Fastpanel support in various issues like: Bind, Antivirus configuration PHP versions and PHP extension Backup planning SSL Certificate issues Firewall setup, WordPress website setup, Database limit and configuration Whether you're new to web hosting or you're an experienced user, our team of experts is always here to help you make the most of your hosting account with Fastpanel. So why wait? Contact us today to learn more about our Fastpanel support and take your web hosting to the next level!


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ActiveServers Server Solutions

Server Security



ActiveServers Server Solutions

Server security is an important part of any business.

It is important to keep your server as secure as possible so that you don't have to worry about it being compromised or shut down. If your server does get compromised, it can cause a lot of problems for your business. Active Servers is a leading provider of server security support, offering a range of services to help keep your servers safe and secure. For Server security, Active Servers follows some of the common practices which include: Use SSH Keys Authentication Change the SSH port, Disable port 25, and allow ports and block other ports as per the services User-paid security tool Use SSL Certificate Plan your backup server Monitor the server using some tools Change password from time to time With Active Servers? server security support, clients can rest assured that their websites are in good hands and that they have the support they need to succeed online.


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Server Trouble Shooting



Server Trouble Shooting is the process of identifying and resolving problems with a server. It helps prevent downtime, which can be costly, and improves the performance of your website.


ActiverServers provides Linux Server Support and Windows Server Support to resolve any server-related issue. There could be any issues such as boot-related issues, login issues, investigating network and hardware-related issues. Do not worry about all of them; we are here to provide you with service support.


Server troubleshooting is a very important part of the IT team's job. It is important to have a system that can be easily and quickly repaired, as well as one that can withstand any kind of problem that may arise without fail. The best way to fix a server issue is by having someone on hand who knows how to fix them properly and efficiently. The more knowledge one has about computers, the more likely they are going to be able to fix any issue one encounters quickly and effectively.

Our technical experts are available 24x7 to assist you with server troubleshooting. You are just one click away.


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ActiveServers Server Solutions

Server Backup



ActiveServers Server Solutions

Active Servers is a leading provider of backup solutions that offer peace of mind and protection for your valuable data. With the increasing risk of cyber threats and natural disasters, it is more important than ever to have a reliable backup system in place. Data backup is a requirement that is specific to each business; We are here to help you to assist on what an enterprise backup and recovery solution would look like for your business and answer any questions you may have. Active Servers provides a range of backup solutions and backup options that suit different needs and budgets including daily, weekly and monthly backups.

In order to reduce the amount of data lost between backups, copies of backups are made consistently and regularly for the best results. When recovering from a backup, there is a greater risk of data loss the more time passes between backup copies. The flexibility to restore to a point in time unaffected by data corruption or malicious attacks is provided by keeping multiple copies of the data. Active Servers configure backup solutions to fit a variety of needs, ranging from simple file backups to complete system backups.


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Why Choose ActiveServers for Server Management?



Enterprise Backup Technology

Partnering with ActiveServers offers Indian businesses a guaranteed infrastructure optimisation based on tried and tested methods and industry expertise.

Affordable Backup Plans

We watch your server 24*7 so that your business can continue to run as normal, and typically, we answer support ticket requests within 1 - 2 hours for standard tickets.


Multi-Platform Compatibility

Our security engineers work to keep your server security tools as safe as possible, using advanced server security India software like BitNinja to manage firewalls, ports, and scanners for malware and injection attempts.

Scalable Storage Flexibility

In addition to customising your new server, our engineers provide seamless server migration services with a safe, standardised 4-step data migration process, including zero migration cost for up to 2 servers.


Advanced Infrastructure Protection

We conduct automated backup management directly coupled with our specialised website backup service to protect your data from accidental loss, user error, or file corruption.

Fast Recovery & Technical Support

Our engineers are Linux and Windows developers who have worked with open-source and enterprise-level Microsoft technologies. Whether your company uses Linux shared hosting or Windows hosting plans, our system administrators ensure that your environment performs to its potential.


We understand that emergency issues have to be resolved quickly and offer a clear 4-hour service level agreement to address critical infrastructure issues with the utmost speed so your business can resume normal operations.

Server Management Common Questions -Frequently asked questions

HAVE QUESTIONS ABOUT SERVER SOLUTIONS?

What is server management?

Server management includes the ongoing management, maintenance and optimisation of the server’s operating system, software, and security settings. Unlike a one-time setup, this requires regular monitoring and administration to ensure maximum availability and business continuity.

What is included in managed server support?

Our managed server support includes proactive security patching, system tuning, updates for Windows, backup and firewall management, plus 24/7/365 monitoring of your servers and control panels. The service level agreement is a fixed 4-hour period.

How much does server management cost in India?

Professional server management services India from ActiveServers start at a fixed 8,500/month rate. The final price will depend on the nature of your environment and the complexity of your IT system, so please get in touch with our sales team for a custom quote.

Do you manage Linux and Windows servers?

Yes, our system administrators offer Linux server management and Windows server management as well. We provide major enterprise distributions as well as popular management interfaces such as cPanel and Plesk so our clients can work seamlessly on both platforms.

Do you provide emergency server support?

Yes, you will be able to get support at any time during your server’s outage. We provide 24/7 server support in the event that your infrastructure fails. Our administrators monitor your servers around the clock and can respond immediately to any unexpected failure.

How often should a server be monitored?

The production servers must be monitored constantly and in real-time. Sudden spikes in CPU usage or database crashes are not uncommon, and frequent server monitoring India ensures you’re not blindsided by them.

Do you offer server migration services?

Yes, we offer complete server migration services with free data migration for up to 2 servers. Our engineers follow a 4-step process that ensures the least downtime and the most secure transition from one platform to another.

Will ActiveServers help me to free up my server space?

Yes, you can contact our linux server support / windows server support team by creating a Ticket. our linux server support / windows server support team will analyze your server disk usage and find out which file/directory is using the most space and help you to remove unnecessary data from your server.

Are my server credentials kept securely?

Yes. All data in our ticketing system, for example, logins and passwords you provide to us is protected. In addition, our ticketing portal is secured with the firewall. You can change any password you have given to us after the initial server setup/management is complete.

What is my responsibility when it comes to avoiding security problems?

We recommend avoid saving your server password on browser password manager, login to server from private window of web browser instead of normal window of web browser, do not login to server using mobile browser or mobile internet, always login from PC systems and broadband Internet, and do not share server password over chat or call.

How many tickets does ActiveServes resolve per month and what is average ticket response?

You can create 30 tickets per month. In most cases our customers raise no more than 30 support tickets per month. However, after 30 tickets, you will have to pay an additional Rs 200 per ticket.


On average tickets are answered within 1 - 2 hours, depending on the existing tickets.

Does ActiveServers take backup of my server?

Well, it depends. You can purchase one of our backup servers and make a support request, when ordering your server management service, our technical team will schedule a backup for your server.

What if my server crashes? Should I have to start from scratch?

It is basic that you keep a backup for your important data. We suggest you take an automatic backup to another drive, so even in the case of a disk failure, we can restore your server data. However, if you can't afford the downtime and your data is very important, you can buy another server with similar configuration and similar control panel (usually most servers use control panel like plesk) and take automatic daily backups on it so you can change DNS and go is live again within minutes.

Will ActiveServers charge additional cost for migrating my server to a new server?

No, we don't charge any additional cost for migrating up to 2 servers* (from cPanel, Plesk as well as from non-control panel servers), in most cases our clients migrate their servers in 2-4 years. Our technical team will review both servers and guide you properly. For migration help, contact our technical team here.


However, in case of errors related to the site code or due to application compatibility please contact your web developer.

What is the server migration process?

We process the server migration into 4 steps.


Step 1: Once the access is given to both the servers (source server and destination server), we migrate all the data from the source server to the destination server without making the new server live immediately.


Step 2: After all the data is migrated, we'll ask you to test your website's data on the new server, plus we'll point 1 website DNS to the new server to check that things are OK.


Step 3: Now, when you confirm that all data is OK, we will ask you the time and date to go live with the new server, preferably in the mid-night or on weekends when traffic and load on the server are low.


Step 4: At that point, we resync files and databases that were modified or recently added after the migration, so no data will lose since the initial migration. Also, we can change the DNS TTL (time to live) for all your domains to 10 minutes for at least 24 hours before going live with your new server. Therefore, it will not be caching your domain DNS for more than 10 minutes and IP changes will be reflected very fast after migration.

Will ActiveServers help when my website/server is down?

Yes, we will check if any service is stuck or down like Apache and MySQL so we restart the service but if the server is also down then in that case if you have provided us your VPS provider details, we will sign-in to the portal and check if there is any open ticket related to complaint of abuse or any billing due. If there is a complaint of abuse, we will ask your provider to un-suspend/start your VPS to investigate the issue and then we will take necessary actions to resolve the abuse complaint or if billing is due, we will inform you to clear the due.

Will ActiveServers resolve a server issue when I am not available?

Yes, we make every possible effort (which could be within reach) to resolve the issue during an emergency without your availability. We also request all our clients to give us a contact that we might need for a billing issue, or any emergency that we cannot resolve without your help.

Will ActiveServers fine-tune and optimize Apache, and NginX web servers?

Yes. We can fine-tune and optimize Apache, and NginX web servers for plesk and cPanel VPS or VPS without control panel. You can ask our technical support team anytime to fine-tune and optimize Apache, and NginX web servers and they will perform best as per the server configuration, server load, how many requests per second, etc.

Will ActiveServers fine-tune and optimize MySQL and MariaDB database servers?

Yes. We can fine-tune and optimize MySQL and MariaDB database servers for plesk and cPanel VPS or VPS without Control Panel. You can ask our technical support team anytime to fine-tune and optimize MySQL and MariaDB database servers and they will perform best according to the server configuration, how large the tables are, how many database queries executed per minute, etc.

Will ActiveServers resolve the issue If a website is giving errors?

Yes, we can solve as long as the problem is from the server side, if the problem is from the development side, then the web developer has to take care of it.

Will ActiveServers install SSL certificates for my domain?

Yes, we can install Let's Encrypt or a paid SSL certificate for your domain, even if your server runs without a control panel.

Can I get a discount on annual payment?

Yes. We offer you a discount if you pay annually. Please contact our team here(link) for discount details.


You will also get additional discount on VPS plans if you buy a VPS from ActiveServers with Server Management Service.

My website is loading very slow, will ActiveServers help?

We recommend you to configure CDN and Nginx web server to improve your website loading time but for any optimization from the coding side, web developer has to take care of it.


Nginx is the leading web server in serving static content and it's open-source web server. Nginx is 2.5 times faster than Apache. Nginx is a HTTP and reverse proxy server. Netflix, Wordpress.com, FastMail.FM, all are running on Nginx.

YOU NEED SUPPORT FOR YOUR SERVER SOLUTIONS?

Live Chat

How are you? Need help? We provide live chat support on your website.

Support Tickets

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job.

24X7 Call Support

Wings of fire that gives customer to reach
support.

Email Support

Need help? We provide email support to your customer with a 4-hour SLA.

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